Application Functional Support
Há 8 horas
lisboa, Portugal
PrimeIT
Tempo integral
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18 years of experience.
20 offices and 2 Talent Hubs.
10 internal programmes designed with you in mind.
We are looking for an
Application Functional Support
Location: Lisbon
Level of Experience: Mid
Salary Package & Benefits: €1,750 to €3,500 (salary base) + Meal Allowance + Flexible Benefits
Main Tasks:
Provide frontline support by diagnosing and resolving technical and functional application issues.
Support trading floor users with booking issues and monitor investment deals across Forex, Equity, Money Market and Derivatives.
Manage incidents from analysis and resolution to stakeholder communication.
Collaborate with Finance and IT teams to improve system functionality and user experience.
Document processes, maintain support documentation and create user guides.
Provide clear instructions and ongoing functional support to internal teams.
Technical skills:
Ansible
Python
Application Performance Monitoring (Dynatrace, Grafana)
Cloud technologies (AWS, GCP or Azure)
SQL
Strong oral and written communication
Analytical thinking
Problem-solving
Teamwork and collaboration
Languages:
French (plus)
18 years of experience.
20 offices and 2 Talent Hubs.
10 internal programmes designed with you in mind.
We are looking for an
Application Functional Support
Location: Lisbon
Level of Experience: Mid
Salary Package & Benefits: €1,750 to €3,500 (salary base) + Meal Allowance + Flexible Benefits
Main Tasks:
Provide frontline support by diagnosing and resolving technical and functional application issues.
Support trading floor users with booking issues and monitor investment deals across Forex, Equity, Money Market and Derivatives.
Manage incidents from analysis and resolution to stakeholder communication.
Collaborate with Finance and IT teams to improve system functionality and user experience.
Document processes, maintain support documentation and create user guides.
Provide clear instructions and ongoing functional support to internal teams.
Technical skills:
Ansible
Python
Application Performance Monitoring (Dynatrace, Grafana)
Cloud technologies (AWS, GCP or Azure)
SQL
Strong oral and written communication
Analytical thinking
Problem-solving
Teamwork and collaboration
Languages:
French (plus)