Application Functional Support

Há 8 horas

lisboa, Portugal PrimeIT Tempo integral
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18 years of experience.

20 offices and 2 Talent Hubs.

10 internal programmes designed with you in mind.

We are looking for an

Application Functional Support

Location: Lisbon

Level of Experience: Mid

Salary Package & Benefits: €1,750 to €3,500 (salary base) + Meal Allowance + Flexible Benefits

Main Tasks:

Provide frontline support by diagnosing and resolving technical and functional application issues.

Support trading floor users with booking issues and monitor investment deals across Forex, Equity, Money Market and Derivatives.

Manage incidents from analysis and resolution to stakeholder communication.

Collaborate with Finance and IT teams to improve system functionality and user experience.

Document processes, maintain support documentation and create user guides.

Provide clear instructions and ongoing functional support to internal teams.

Technical skills:

Ansible

Python

Application Performance Monitoring (Dynatrace, Grafana)

Cloud technologies (AWS, GCP or Azure)

SQL

Strong oral and written communication

Analytical thinking

Problem-solving

Teamwork and collaboration

Languages:

French (plus)