ServiceNow Consultant

Há 4 dias


Lisboa, Portugal Xtedder Tempo inteiro

Oportunidade:ServiceNow Consultant Estamos à procura de um profissional experiente em ServiceNow, para se juntar à equipa Xtedder. Local: Lisboa, Portugal Regime: Híbrido 2x Responsabilidades Configurar, personalizar e manter o móduloHRSDnoServiceNow(Employee Center, Case Management, Lifecycle Events); Analisar requisitos funcionais e técnicos, propondo melhorias e automações; Desenvolver flows, scripts e integrações com sistemas corporativos (ERP, Active Directory, plataformas de comunicação); Implementar catálogos de serviços, formulários e workflows de RH; Garantir alinhamento com boas práticas ITIL e ServiceNow; Apoiar equipas de RH e IT na resolução de incidentes e otimização contínua da plataforma; Documentar soluções e manter atualizada a Knowledge Base. Requisitos Experiência comprovada emServiceNow, preferencialmente no móduloHRSD; Conhecimentos sólidos em configuração, scripting (JavaScript, Glide API) e Flow Designer; Experiência em integrações via REST/SOAP APIs; Familiaridade com Employee Center, Case Management e Lifecycle Events; Conhecimento das boas práticas ITSM/ITIL; Capacidade de trabalhar em equipa multidisciplinar, com foco em resultados; Inglês avançado. Se tens experiência em ServiceNow, especialmente em HRSD, e procuras um novo desafio onde possas aplicar e desenvolver as tuas competências, fala comigo aqui no LinkedIn ou envia a tua candidatura E se conheceres alguém com este perfil,partilha esta oportunidade


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