Customer Service
Há 4 horas
About Jove Insurance Jove Insurance is a global-first insurtech MGA providing borderless, digital-first insurance for contractors, SMEs, drivers, and recruitment firms across the UK, Europe, and the US. Backed by top-tier insurers and investors, our mission is to make insurance simple, fast, and portable. We’re expanding our Lisbon team and looking for a motivated Customer Service & Admin Specialist to join us. Role Overview As a Customer Service & Admin Specialist, you will be the first point of contact for our customers, ensuring they receive timely, accurate, and supportive responses. You’ll handle queries through HubSpot, our own CMS, assist with claims, collaborate with the sales team to retain customers, and help us deliver an excellent customer experience that builds trust and prevents cancellations. Key Responsibilities Respond to customer tickets via HubSpot, providing clear, helpful, and professional support. Resolve customer queries, requests, and complaints quickly and effectively. Support the sales team by engaging with customers to prevent cancellations and improve retention. Process and manage insurance claims in coordination with insurers and internal teams. Escalate complex issues to the appropriate teams while maintaining ownership of customer communication. Maintain accurate customer records and track interactions in HubSpot. Contribute to improving customer service processes and feedback loops. Requirements Experience in customer service, admin, or
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Customer Service
2 semanas atrás
Lisboa, Portugal Gi Group Tempo inteiroWe are recruiting a customer service agent for one of our clients in Lisbon with Spanish to work in the energy (suppliers) field: Your day to day: ● Working in Operations, you'll be at the heart of everything we do - helping our customers. ● Talk to our customers over the phone most of the working day time, or via email, resolving their queries and...
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Customer Service
2 semanas atrás
Lisboa, Lisboa, Portugal Gi Group Tempo inteiroWe are recruiting a customer service agent for one of our clients in Lisbon with Spanish to work in the energy (suppliers) field:Your day to day:● Working in Operations, you'll be at the heart of everything we do - helping our customers.● Talk to our customers over the phone most of the working day time, or via email, resolving their queries and perhaps...
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Customer Services
Há 5 dias
Lisboa, Portugal Cross Border Talents Tempo inteiro3000 Welcome Bonus German-Speaking Customer Support in Lisbon Are you a native or fluent German speaker ready for a new adventure? This is your chance to build your international career while enjoying the sunny lifestyle of Lisbon We're looking for Customer Support Specialists to join a dynamic team in Portugals capital city. Youll be helping customers with...
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Customer services
Há 4 horas
Lisboa, Portugal Cross Border Talents Tempo inteiro3000 Welcome Bonus German-Speaking Customer Support in Lisbon Are you a native or fluent German speaker ready for a new adventure? This is your chance to build your international career while enjoying the sunny lifestyle of Lisbon We're looking for Customer Support Specialists to join a dynamic team in Portugals capital city. Youll be helping customers with...
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Customer Service
Há 4 horas
Lisboa, Portugal Hitachi Vantara Corporation Tempo inteiroCustomer Service (German/French/Italian/Spanish/Portuguese/Turkish) (Global Customer Care (GCC) Professional – Field Dispatch) Location: Lisbon, Portugal Job Title: Customer Service (German/French/Italian/Spanish/Portuguese/Turkish) (Global Customer Care (GCC) Professional – Field Dispatch) The role must accept working inn rotation shifts (including...
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Customer service
Há 4 horas
Lisboa, Portugal CB Talents SP Tempo inteiroWe are seeking a motivated Bilingual Customer Service Representative to join our team for various projects. In this role, you will be responsible for providing exceptional support to our customers. Qualifications: Fluent in one of the following languages : Dutch / Italian / Polish / Portuguese / Spanish / Swedish / French / German proficiency in English is a...
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Customer Service
Há 4 horas
Lisboa, Portugal Niulix Tempo inteiroWe are looking for a motivated and professional Customer Service Representative to join our team in Lisbon. Requirements: German: Native level English: B2 level Strong communication and problem-solving skills Customer-oriented mindset Ability to work in a team and handle responsibilities Working Conditions: Work Location: On-site, Lisbon Working Days: Monday...
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Customer Service Representative
Há 4 horas
Lisboa, Portugal CBT Tempo inteiroJob Title: Customer Service Representative (Spanish + C1 English) – Onsite in Lisbon Location: Lisbon, Portugal Job Description: We are looking for a dedicated and customer-oriented Customer Service Representative with proficiency in Spanish and a C1 level of English to join our team in Lisbon. The successful candidate will be responsible for providing...
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Customer Service
Há 4 horas
Lisboa, Portugal Velenosi&Meredith Tempo inteiroStart Date: March 20, About the Role: We are looking for a French-speaking Customer Service Representative to join our dynamic team in Lisbon If you have excellent communication skills and a passion for customer service, this is the perfect opportunity for you. Job tasks: Assist customers via phone, email, and chat in French. Handle inquiries, provide...
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Customer Service
2 semanas atrás
Lisboa, Portugal Black Box Talent Solutions Tempo inteiro**Join the Revolution as a Customer Support Specialist!** We go beyond the ordinary - not just a company; we're a thriving community on a mission to elevate our team and conquer new horizons. Since our humble beginnings in 2020 with three passionate minds, we've evolved into a powerhouse of 300+ experts in Lisbon, and now, our magic extends to enchanting...
