Customer Support
Há 5 dias
We are seeking a customer-focused, detail-oriented Customer Support to join our team. In this role, you will be the primary point of contact for customers, providing excellent service, resolving issues, and ensuring a positive experience across all communication channels. Key Responsibilities: Respond to customer inquiries via phone, email, chat, or social media. Provide accurate information regarding products, services, policies, and procedures. Troubleshoot and resolve customer issues in a timely and professional manner. Escalate complex cases to the relevant departments when needed. Maintain detailed and accurate customer records in the CRM system. Follow up with customers to ensure issues are resolved and satisfaction is achieved. Collaborate with other teams to improve processes and enhance customer experience. Meet individual and team KPIs, including response time, customer satisfaction, and quality scores. Job Type: Full-time Pay: 17,000.00€ - 19,000.00€ per year
-
Customer Support
1 semana atrás
Porto, Portugal Trendybrigade, Lda Tempo inteiroWe are seeking a dedicated and experienced **Customer Support** professional to join our team. **Responsibilities**: - Provide accurate information and answer questions regarding our products, services, and pricing. - Collaborate with the sales team to ensure a seamless customer experience from initial inquiry to final purchase. - Assist customers with...
-
Customer Support
Há 5 dias
Porto, Portugal Nordic Talent Hub Tempo inteiroWe are seeking a customer-focused, detail-oriented Customer Support Representative to join our team. In this role, you will be the primary point of contact for customers, providing excellent service, resolving issues, and ensuring a positive experience across all communication channels. Key Responsibilities: Respond to customer inquiries via phone, email,...
-
Customer Support Specialist
2 semanas atrás
Porto, Portugal Council of International Chambers of Commerce (CICC) Tempo inteiroCompany Description The Council of International Chambers of Commerce (CICC) provides a platform for global communication, collaboration, and business opportunities among businesses and professionals. Leveraging its extensive international network, CICC fosters connections with governments, trade organizations, and corporations to support international...
-
Customer Support
2 semanas atrás
Porto, Portugal JUJUR Tempo inteiroPosition: Customer Support Location: Porto, Portugal Employment type: Full-time (6 month contract) with possibility of extension / permanent contract DUTIES AND RESPONSIBILITIES: Take an active role from day one in identifying opportunities to enhance service quality and elevate the overall user experience. Manage and resolve end-to-end product...
-
Customer Support
2 semanas atrás
Porto, Portugal JUJUR Tempo inteiroPosition: Customer Support Location: Porto, Portugal Employment type: Full-time (6 month contract) with possibility of extension / permanent contract DUTIES AND RESPONSIBILITIES: Take an active role from day one in identifying opportunities to enhance service quality and elevate the overall user experience. Manage and resolve end-to-end product...
-
Customer Support Specialist
1 semana atrás
Porto, Portugal Lingo-nova Tempo inteiroRole Overview We are looking for aDutch-speaking Customer Support Specialistto join an international customer service team supporting end-users of a leading telecommunications service provider. In this role, you will assist customers across multiple channels, providing guidance on subscriptions, billing inquiries, and basic technical troubleshooting while...
-
Customer Support Specialist
1 semana atrás
Porto, Portugal Lingo-nova Tempo inteiroRole Overview We are looking for aFrench-speaking Customer Support Specialistto join an international customer service team supporting end-users of a leading telecommunications service provider. In this role, you will assist customers across multiple channels, providing guidance on subscriptions, billing inquiries, and basic technical troubleshooting while...
-
Customer Support Specialist
2 semanas atrás
Porto, Portugal Cross Border Talents Tempo inteiroRole Overview We are looking for a French-speaking Customer Support Specialist to join an international customer service team supporting end-users of a leading telecommunications service provider. In this role, you will assist customers across multiple channels, providing guidance on subscriptions, billing inquiries, and basic technical troubleshooting...
-
Bilingual Customer Support
2 semanas atrás
Porto, Portugal Cross Border Talents Tempo inteiroAs a Customer Support Specialist , you will handle customer inquiries related to product features, technical issues, and other questions. Deliver high levels of customer service and resolve requests regarding e-commerce, software, hardware, and wireless connectivity issues. Document interactions accurately and maintain data accuracy in our system. Adapt to...
-
Bilingual Customer Support
2 semanas atrás
Porto, Portugal Cross Border Talents Tempo inteiroAs a Customer Support Specialist , you will handle customer inquiries related to product features, technical issues, and other questions. Deliver high levels of customer service and resolve requests regarding e-commerce, software, hardware, and wireless connectivity issues. Document interactions accurately and maintain data accuracy in our system. Adapt to...