Global Customer Data Platform

Join our team at AMGEN Capability Center Portugal, consistently recognized among the top companies in the Best WorkplacesTM ranking by Great Place to Work in Portugal. In 2026, we were once again distinguished as one of the top Best Workplaces in the country (category 201–500 employees), reinforcing our commitment to an exceptional employee experience and workplace culture. We are a team of over 500 talented individuals spanning more than 30 functions and areas of expertise, and representing over 40 nationalities. Together, we bring diverse perspectives and professional backgrounds to help shape the future of healthcare through innovation and technology. Located in the heart of Lisbon, our AMGEN office fosters a culture of innovation, excellence, and purpose. Come thrive with us at AMGEN, supporting our mission of To Serve Patients. This position is an opportunity to influence the global Customer Data Platform (CDP) as the O‑US business lead and primary point of coordination for the globally owned CDP.

What you will do Serve as the O‑US business lead and primary point of coordination for the globally owned Customer Data Platform (CDP). Represent International Markets in partnership with the Global CDP team to ensure O‑US requirements are captured, structured, and reflected in the global roadmap and design discussions. Support O‑US business alignment by focusing on data management, audience definition, governance, and operational readiness.

Key Responsibilities

Represent O‑US in CDP governance and working forums as the primary operational interface

Gather, structure, and consolidate O‑US market requirements before engagement with Global Support prioritization discussions, translating business needs into clear data and use‑case requirements

Drive audience definition standards across O‑US markets, ensuring consistency and reusability

Partner closely with Data & Analytics to align CDP data models, taxonomies, and governance standards

Ensure data quality, data flows, and integration points are clearly defined and documented

Coordinate across O‑US markets to ensure readiness for releases and deployments

Support validation of delivered functionality against defined requirements

Contribute to use‑case deployment, testing, and adoption tracking

Monitor compliance with data privacy, regulatory, and data governance standards across geographies

Support value realization tracking and provide visibility on adoption and impact

Facilitate continuous improvement through structured feedback to Global and IT partners

Key Interfaces

Global and US CDP platform owners

International Markets commercial and marketing teams

Marketing Execution Excellence and Field Excellence

IT and Data & Analytics teams

Global Capability Centers

O‑US market representatives

External technology partners (as required for implementation support)

Basic Qualifications

Master's degree and 3+ years of experience OR Bachelor's degree and 5+ years of experience

Experience in commercial operations, customer data, omnichannel enablement, or analytics in a global environment

Preferred Qualifications

Experience working in matrixed global organizations

Understanding of omnichannel commercial models outside the US

Experience supporting enterprise platforms such as CDP, CRM, or analytics ecosystems

Practical knowledge of customer data management, segmentation logic, and governance principles

Strong collaboration skills across business and technical stakeholders

Structured and analytical approach to requirement definition and data alignment

Success Measures

Clear and structured O‑US requirements and audience frameworks

Alignment of CDP data models with enterprise Data & Analytics standards

Quality and governance of audience definitions across markets

Successful deployment and operational adoption of CDP capabilities

Effective collaboration across Global, IT, and Data teams

Demonstrated contribution to commercial enablement through improved data management

What you can expect of us Vast opportunities to learn, develop, and move up and across our global organization. A diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act. Generous AMGEN Total Rewards Plan comprising healthcare, finance, wealth, and career benefits. Flexible work arrangements.

EQUAL OPPORTUNITY STATEMENT AMGEN is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided a