Global Customer Care Operations Lead

Há 15 horas

almada, setúbal, Portugal Genki Tempo integral
Genki is a fully remote, profitable startup helping long-term travelers with tailored health insurance. We seek a hands-on Head of Customer Care to own day-to-day operations, quality, and knowledge management across time zones in a fast-growing team.

You will lead, coach, and coordinate a remote team, driving improvements in performance, coverage, and member satisfaction while working with AI-assisted support and a dynamic product suite.