Dutch customer support- Lisbon
2 semanas atrás
About the Company It is an International outsourcing company, well known worldwide. Ready to embrace a new adventure ? We are looking for fluent Dutch speakers with a good English level, to work in customer support positions. You will be assisting clients of renowned worldwide companies and working in an international environment. What we are looking for in a candidate: Speak proficiently (C1/C2) Dutch and have a good English level (B2) Good communication and soft skills What you will have to do: Customer Interaction: Handle incoming user requests via telephone, email, and chat. Log call details into case management systems and provide responses and resolutions to customers.Customer Satisfaction: Aim for the highest Customer Satisfaction Survey scores by actively updating customers on status and resolution progress. Their happiness is our happiness.Customer Service: Deliver high-calibre customer service for post-sales requests including delivery, warranties, and refunds.Sales Support: Provide inbound sales support and promote products to increase revenue while ensuring the highest level of customer satisfaction.Sales Goals: Achieve sales goals set on a quarterly basis while providing an excellent customer experience.Order Management: Log and follow up on orders or requests, capturing all required data elements in CRM as mandated by clients, policies, and products. What you will be offered: - Complete paid training- Private health insurance after contract signature-Free Portuguese language classes- Many other benefits Important information: It is mandatory that you have an EU passport or full working rights in Portugal. When you apply for this vacancy, you are giving us your GDPR consent. Your CV may be shared with the client directly for the purpose of recruitment.
-
Dutch Customer Support Agent
4 semanas atrás
Lisboa, Portugal KultureTalent - Global Talent Tempo inteiroAbout the job Dutch Customer Support Agent - Lisbon RESPONSABILITIES: - Maintaining a positive, empathetic, and professional attitude toward customers at all times - Responding promptly to customer inquiries - Communicating with customers through various channels email, phone and chat - Acknowledging and resolving customer complaints - Knowing our products...
-
Dutch Customer Support Specialist Relocate to Lisbon.
3 semanas atrás
Lisboa, Portugal Cross Border Talents Tempo inteiroDutch Customer Support Specialist Relocate to Lisbon. Job Openings Dutch Customer Support Specialist Relocate to Lisbon. About the job Dutch Customer Support Specialist Relocate to Lisbon. Dutch Customer Support Specialist Relocate to Lisbon with Free Permanent Accommodation Location: Lisbon, Portugal Employment Type: Full-time Language Requirement:...
-
Lisboa, Portugal Cross Border Talents Tempo inteiroDutch-Speaking Customer Support Representative Relocation to Lisbon Job Openings Dutch-Speaking Customer Support Representative Relocation to Lisbon About the job Dutch-Speaking Customer Support Representative Relocation to Lisbon Join a global leader in customer experience outsourcing, working with some of the world's most recognized tech and lifestyle...
-
Lisboa, Portugal Cross Border Talents Tempo inteiroDutch and English speakers- Customer Support – Lisbon Location: LisbonLanguage Requirement: Native or fluent Dutch (C1/C2) and proficient English (B2+) Provide high-quality support via phone, chat, and email to cardholders and merchants Assist with card activation, balance checks, PIN issues, blocked cards, and
-
Dutch speaking customer support
4 semanas atrás
Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroReference: COLI We offer - Health Insurance & Life Insurance & Family Plan (Spouse and Children) - Relocation package: refund of up to 2000 euros with the first payslip, assistance in finding accommodation, support in obtaining NIF (Portuguese tax number) and NISS (required for residence permit) - Meal allowance: 7.63 € per day of work, paid in 11...
-
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroDutch and English speakers- Customer Support – Lisbon Location: Lisbon Language Requirement: Native or fluent Dutch (C1/C2) and proficient English (B2+) Provide high-quality support via phone, chat, and email to cardholders and merchants Assist with card activation, balance checks, PIN issues, blocked cards, and account access Support users with payments,...
-
Lisboa, Lisboa, Portugal Rocket Stars Tempo inteiroDutch and English speakers- Customer Support – LisbonLocation:LisbonLanguage Requirement:Native or fluent Dutch (C1/C2) and proficient English (B2+)Provide high-quality support via phone, chat, and email to cardholders and merchantsAssist with card activation, balance checks, PIN issues, blocked cards, and account accessSupport users with payments,...
-
Dutch Customer Support Representative
1 dia atrás
Lisboa, Portugal Ana Vicarregui Tempo inteiroLooking for a Costumer Service - Fluent or Native in Dutch with a B2/C1 in English, in the Lisbon area, or surrounds. - The selected person will perform the following functions: _ - Ability to assist users with Pre-Sales, General Inquiries, and technical support issues via different channels. - Respond appropriately to customer escalations and escalate...
-
Customer Support with Dutch in Lisbon
2 semanas atrás
Lisboa, -, Portugal Recruityard Tempo inteiroLocation: Lisbon (Relocation Support Provided) Workload: 100% (Full -Time) Position Overview: We are currently looking for Dutch -speaking Customer Support Agents to join a fast -growing team in Lisbon. This is an exciting opportunity to work with leading global brands in the digital advertising space, supporting high -value clients and helping them grow...
-
Dutch Customer Support Specialist
4 semanas atrás
Lisboa, Portugal Cross Border Talents Tempo inteiroA leading customer service provider is looking for a Customer Support Representative to assist clients in Lisbon. The role demands fluency in Dutch and strong communication skills in English. You will respond to inquiries, resolve issues, and maintain customer records. The position offers a competitive salary, private health insurance, and opportunities for...