Floor Supervisor
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Date: Aug 27, 2026
Location: Lisbon, PT Portugal
Are you passionate about hospitality and excellence? Join the NH Collection team and work in captivating hotels and resorts in authentic landmark buildings in key destinations across Europe, Latin America, the Middle East, Asia and now Greater China. You will create an eclectic-elegant atmosphere to offer our guests stays driven by extraordinary feelings, paying great attention to stimulating details to create memorable moments. Find your place at NH Collection and experience the joy of making guests feel unique in elegant spaces and rooms to unfold. You will provide them with outstanding service and personalised attention. You will be part of a brand that places extraordinary feelings at the heart of everything it does.
What will be your mission?As a Floor Supervisor, you will report to the Hotel Housekeeper and will be responsible for supervising the floor service.
What will you do?- Ensuring the planning, coordination and supervision of the floor service, cleaning, hygiene and replacement of amenities and other products;
- Complying with service standards and internal hygiene and safety procedures in order to guarantee a service of quality and excellence, exceeding the expectations of the client.
- Professional experience in similar roles.
- Knowledge of English and preference for another Foreign Language with a basic level of hospitality vocabulary
- Knowledge of Hazard analysis and critical control points (HACCP), hygiene and safety standards.
- Professional attitude
- Time Flexibility
- Autonomy
At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:
- Worldwide experience – diversity of 150 different nationalities.
- Career development opportunities full of national and international challenges.
- Wide range of training programmes to enhance your skills.
- Wellbeing initiatives, including flexible working conditions.
- Team member recognition programmes, including Memorable Dates.
- Ability to make a difference through our sustainability programme and volunteering initiatives.
- Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.
- Additional Day Off to Celebrate Your Birthday.
- Credits awarded based on years of service to convert stays or meals at Minor Group hotels, resorts, and restaurants, both nationally and internationally.
- Health Insurance.
- Home Medical Assistance.
- Meal Allowance on Meal Card.
- Participation in various internal initiatives and social and environmental responsibility projects.
- Agreements with local partners - access to employee discounts.
- Other benefits.
Minor Hotels Europe & Americas is committed to fostering an inclusive workplace where all team members are valued and supported equitably. We promote equal opportunities and embrace diversity in all its forms. We warmly welcome everyone.
Stay tuned for Europe & Americas latest updates on social channels.
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