Swedish Customer Advisor For Nikon
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How about join a support team of one of the most respected photographic brands? Are you Swedish native or fluent with strong English communication skills? Looking to make your career in a multicultural environment in sunny and happy Lisbon? So we have the perfect opportunity for you
Your future project: join our Swedish Customer Support team.
Nikon is one of the world's leading suppliers of products and solutions based on advanced opto-electronics and precision technologies, famous specially for its cameras and binoculars.
As a customer service specialist in this project, your daily responsibilities will include:
- Support customers by answering their questions regarding products and services via phone and email - Offering solutions for customers demands by identifying and troubleshooting with the available resources - Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner - Meet and exceed our service quality goals, compliance regulations and productivity targets - Create amazing experience that people value and we are proud of - Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:
- Native or proficient level of Swedish (C2) - Advanced level of English (at least C1) both verbal and written - Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills - Analytical and problem solving skills with strong attention to detail - Desire to learn and advance, be a curious investigator and problem solver - High-speed internet access and appropriate conditions for remote work - Must hold EU citizenship or valid work permit for Portugal - Be a local candidate or willing to relocate to sunny Lisbon, Portugal
Benefits.
- Relocation package - Competitive wages ranging from 920€ to 1,718€ - Paid professional training - Employee discounts - Private healthcare & dental insurance (after six months of employment) - Growth opportunities through various development programs - Fun and engaging company-wide initiatives, including our EverBetter wellness program - Job stability - Life-long skills and experience - Excellent work culture
Go further with Foundever
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