Content moderator
3 semanas atrás
We are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included. You will be signing the contract directly with the Portuguese employer. We are looking for aContent Moderator (Romanian speaker)to join our team inPorto, Portugal.
This position is focused on ensuring compliance, safety, and quality of content on a leading e-commerce platform.
About the Role
As a Content Moderator, you will guarantee products and services standards within the e-commerce platform.
Your responsibilities
include rational decision making with local market expertise as well as ensuring compliance with quality and safety standards while reviewing content.
Key Responsibilities
Become and remain knowledgeable and passionate about e-commerce products and services standardsReview content within agreed service levels and quality standardsEnsure policy/legal compliance and the safety of uploaded contentAdapt to policy changes and shifting schedules while following operating protocolsEscalate issues to the company in line with established proceduresRequirements:RomanianatC2levelGood command ofEnglish (B2)Strong moderation and communication skills (verbal and written)Solid understanding of e-commerce and ability to handle peak volumes during promotion seasonsCustomer service orientation, empathy, and rational decision makingWorking schedule:Monday to Sunday 09:00-18:00, 2 rotating days offContract & Conditions:Contract duration:6 monthsWorking model:On-site in PortoSalary & Benefits:Base salary:1000 € gross/monthMeal allowance:7.63 € net per working dayHealth insuranceThis is an excellent opportunity to work in a dynamic and international environment, ensuring a safe and high-quality experience for users on one of the world’s leading e-commerce platforms. Real Recruitment Solutions - we are a recruitment agency that will help you go with the process of your interviews. By applying with us, you will be able to speak with our recruiters to get all the information about the offer, salary and conditions. We will advise and support you at all the steps of your recruitment process.
We have a common goal - to get you the job that you would be satisfied with.
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