French-Speaking Road Services Customer Care – Porto, Portugal

Há 15 horas

porto, Portugal Closerhire Tempo integral
€ with room — plus Private Health Cover, Meal Allowance. French-Speaking Road Services Customer Care Specialist in Porto, Portugal. What you'll actually take home

€ with room Note how the two figures work: the lower one already has accommodation deducted, because the company provides the room. You are not comparing a lower salary — you are comparing a salary with rent already paid. The perks, in full

Private Health Cover Meal Allowance Everything else in the package

You also get portuguese employment contract with full social security coverage 22 days paid annual leave plus, portuguese public holidays Holiday and Christmas bonuses paid monthly as part of salary, fully paid professional training before starting the role, meal allowance paid on a card, health insurance from day one, modern office location in the Porto area with excellent public transport connections, and optional company accommodation available for eligible international hires. The job itself

CloserHire is partnering with a leading global customer experience provider to recruit an Operations Customer Expert for an exciting opportunity based in Porto. The position supports the French market for a company specializing in road infrastructure management, offering services such as toll collection, asset management, and operation. You will assist customers through direct channels, supporting revenue collection, debt communication, and service inquiries, all while contributing to the achievement of operational Day to day that means act as the main point of contact for trucks over 3.5 tons, supporting drivers and logistics companies, provide assistance via phone and email in both French and English, clarifying questions and ensuring accurate toll and revenue collection, handle debt-related communication and provide service sales when applicable, clarify customer inquiries regarding road usage and regulations, contribute to the achievement of the company’s operational and revenue goals, and manage customer information, ensuring it is updated in internal systems. What you need to bring

Willingness to work in a dynamic, fast-paced environment with varying tasks Comfortable using digital tools and internal platforms Capable of handling sensitive customer information with professionalism Strong communication skills and customer-focused mindset Previous experience in customer service, ideally in a transport, logistics, or service industry Fluent in French (spoken and written) with good command of English Moving there

To get you on the ground: permanent accomodation provided - check project files in drive, and notes: candidates need to first pass duplicate check and then pass the following tests: (french). Life in Portugal

Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto. Next steps

A relaxed 30-minute conversation to check the role genuinely fits The company's own interview stage Offer and contract — we stay involved through paperwork and arrival Around five weeks from applying to your first day on the ground. We are an equal-opportunity recruiter and consider every applicant on ability alone.