Client Services Coordinator

2 semanas atrás


Oeiras, Portugal WidgiLabs - WordPress Experts Tempo inteiro

(Coordenador/a de Serviços ao Cliente) Na WidgiLabs, criamos e gerimos websites WordPress de alto desempenho para marcas que querem crescer online. Temos relações de longo prazo com muitos dos nossos clientes e é aqui que precisamos de ti. O que vais fazer O teu papel é garantir que os clientes se sentem acompanhados: com organização, clareza e boa comunicação. Vais apoiar tanto a equipa técnica como o cliente, ajudando a manter tudo em dia. No dia a dia, vais: Recolher e organizar pedidos de clientes nas ferramentas de gestão da equipa (ClickUp). Acompanhar o estado das tarefas e ajudar a garantir prazos. Atualizar relatórios e listas de prioridades mensais. Preparar pequenosstatus updates e comunicações mensais. Ser um ponto de contacto simpático e organizado para os clientes. O que procuramos Procuramos alguém curioso, comunicativo e com atenção ao detalhe. Alguém que goste de organizar, simplificar e ajudar os outros a trabalhar melhor. Requisitos: Curso Profissional nas áreas de Informática, Eletrotecnia ou similares (equivalente ao 12ºAno); Experiência profissional em funções de suporte técnico on-site; Excelente capacidade deorganizaçãoe atenção ao detalhe. Boacomunicação escrita e oralem português (e inglês). Noções básicas deWordPress,sitese/oumarketing digital. Espírito de equipa, proatividade e vontade de aprender. O que oferecemos Cultura colaborativa e orientada à melhoria contínua. Regime de trabalho híbrido. Formação e mentoria direta de perfis séniores. Oportunidade real de crescimento dentro da empresa. Remuneração ajustada à experiência demonstrada. Como candidatar-te Grava um vídeo (Loom ou similar) de ti a apresentar-te e a mostrar um site WordPress que consideras interessante e envia junto com o teuCVe uma brevemensagem de motivaçãopara , com o assunto:"Candidatura – Client Services Coordinator". Se és daquelas pessoas que gosta de ver tudo a fluir e detesta deixar algo pendente, queremos conhecer-te


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