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Front Office Supervisor

1 semana atrás

faro, Portugal Vilalara Grand Hotel Algarve Tempo inteiro

Join to apply for the Front Office Supervisor role at Vilalara Grand Hotel Algarve .

Are you ready to bring your exceptional leadership skills to the beautiful Vilalara Grand Hotel Algarve? We're on the lookout for a dynamic Front Office Supervisor to join our vibrant team in the heart of the Algarve's stunning coastline. As a key player in our renowned hotel, you'll oversee front office operations, ensuring our guests experience top-notch service from the moment they walk through our doors.

You'll be supervising a talented team, fostering a welcoming atmosphere, and handling guest inquiries with finesse. With our commitment to excellence, you'll have the opportunity to grow professionally while enjoying the perks of working in the picturesque setting of a luxury hotel. If you're passionate about hospitality and thrive in a fast-paced environment, we want to hear from you

Join us in creating unforgettable experiences at Vilalara Grand Hotel Algarve. Let's make every guest's stay a memorable one

Tasks
  • Oversee the daily operations of the front desk to ensure smooth and efficient service.
  • Train, mentor, and supervise front office staff to uphold high customer service standards.
  • Handle guest inquiries, requests, and complaints promptly to ensure a positive experience.
  • Coordinate with other departments to ensure seamless guest services and address any issues.
  • Manage scheduling and shift assignments to ensure adequate coverage at all times.
  • You will be reporting to Front Office Manager and Rooms Director .
Requirements
  • Minimum of 3 years experience in a front office role within the hotel industry (shift leader and junior supervisor will be appreciated).
  • Strong leadership skills with the ability to manage and motivate a team effectively.
  • Excellent communication skills, both verbal and written, with a friendly and professional demeanor.
  • Proficiency in hotel management software (Opera will be appreciated) and basic understanding of Microsoft Office suite.
  • Ability to handle guest concerns and provide solutions in a timely and efficient manner.
Benefits
  • Secure a long-term contract with growth potential and career advancement.
  • Shared accommodation provided for stress-free living (if needed).
  • Comprehensive health insurance.
  • Special day off on your anniversary for personal milestones.
  • Access to curative medicine services.
  • Participate in a health and wellness program with psychology consultations, workshops, mindfulness sessions, yoga classes, and more.
  • Enjoy staff cafeteria meals, even on days off.
  • Convenient staff transportation services for daily commute (Fixed route and timetable).

Join Vilalara Grand Hotel Algarve as our Front Office Supervisor Lead a dynamic team in the stunning Algarve region and elevate guest experiences. Embrace the hospitality industry with us

Seniority level

Director

Employment type

Full-time

Job function

Management

Industries

Accommodation and Food Services

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