IT Support Technician
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act digital is a global digital transformation consulting group with more than 5,000 employees worldwide. We support the world's largest groups across the entire digital product development lifecycle, from digital design to software engineering, architecture definition, data engineering, and data science solutions.
IT Operational Support Join our dynamic team in the Porto area in a hybrid arrangement – three days per week in the office. As the central coordination point, you will proactively reach out to stakeholders by phone and email to follow up on pending actions, ensuring the smooth progression of third‐party engagements and the effective implementation of DORA requirements across the organization. You will drive accountability, maintain momentum, and uphold operational excellence throughout the entire lifecycle of third‐party engagements. This position reports directly to the Third Parties Operations Manager.
Qualifications
Resilient and proactive, demonstrating strong accountability and ownership
Excellent communication and interpersonal skills, capable of engaging and motivating stakeholders
Experience in
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