Operations Quality
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Accenture Industry and Enterprise in Lisbon is seeking a QTP Lead to oversee quality governance, ensure process stability, and manage controlled changes across Operations. You'll drive delivery performance, ensure compliance, and protect client outcomes while adapting to changing volumes and scope. You'll bridge Operations, WFM and Business Transformation, supervise the QC team and Trainers, and lead initiatives in quality, change management and documentation with strong data analysis and