Guest Relations
Há 1 dia
lisboa, Portugal
Amorim Luxury Group
Tempo integral
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At
JNcQUOI Asia , we create exceptional dining experiences in the heart of Lisbon’s most iconic avenue. We are looking for a
Guest Relations professional
who combines genuine warmth, polished presence, and strong communication skills to ensure an outstanding guest experience.
What you'll do:
Be the first point of contact for our guests, ensuring a warm, personalized, and memorable welcome;
Manage reservations, guest arrivals, seating, and table rotation, ensuring a smooth and efficient flow throughout the restaurant;
Work confidently in a fast-paced environment with high guest volume and table turnover, while maintaining the highest standards of hospitality;
Anticipate guest needs, manage expectations, and proactively address requests, ensuring every guest feels valued and cared for;
Communicate closely with the floor and management teams to ensure a seamless guest journey;
Handle waiting times and unexpected situations with calmness, professionalism, and a solution-oriented approach;
Represent the JNcQUOI brand with an elegant, welcoming, and professional attitude.
You bring:
Previous experience in Guest Relations, Hostess, or a similar customer-facing role, preferably within high-end restaurants or luxury hospitality;
A strong passion for guest experience and hospitality, with excellent attention to detail;
Excellent English and Portuguese communication skills, with confidence interacting with international guests on a daily basis;
Comfort working in a high-pressure, fast-paced restaurant environment, particularly with high table turnover;
Strong communication, organization, and interpersonal skills;
A polished, composed, and approachable presence, with a genuine ability to connect with guests.
We offer:
The opportunity to work at JNcQUOI Asia, one of Lisbon’s most iconic dining destinations;
A dynamic and international team with high standards of excellence;
Competitive salary, tips, and opportunities for growth within the JNcQUOI Group;
The opportunity to develop your career within a leading luxury hospitality group.
JNcQUOI Asia , we create exceptional dining experiences in the heart of Lisbon’s most iconic avenue. We are looking for a
Guest Relations professional
who combines genuine warmth, polished presence, and strong communication skills to ensure an outstanding guest experience.
What you'll do:
Be the first point of contact for our guests, ensuring a warm, personalized, and memorable welcome;
Manage reservations, guest arrivals, seating, and table rotation, ensuring a smooth and efficient flow throughout the restaurant;
Work confidently in a fast-paced environment with high guest volume and table turnover, while maintaining the highest standards of hospitality;
Anticipate guest needs, manage expectations, and proactively address requests, ensuring every guest feels valued and cared for;
Communicate closely with the floor and management teams to ensure a seamless guest journey;
Handle waiting times and unexpected situations with calmness, professionalism, and a solution-oriented approach;
Represent the JNcQUOI brand with an elegant, welcoming, and professional attitude.
You bring:
Previous experience in Guest Relations, Hostess, or a similar customer-facing role, preferably within high-end restaurants or luxury hospitality;
A strong passion for guest experience and hospitality, with excellent attention to detail;
Excellent English and Portuguese communication skills, with confidence interacting with international guests on a daily basis;
Comfort working in a high-pressure, fast-paced restaurant environment, particularly with high table turnover;
Strong communication, organization, and interpersonal skills;
A polished, composed, and approachable presence, with a genuine ability to connect with guests.
We offer:
The opportunity to work at JNcQUOI Asia, one of Lisbon’s most iconic dining destinations;
A dynamic and international team with high standards of excellence;
Competitive salary, tips, and opportunities for growth within the JNcQUOI Group;
The opportunity to develop your career within a leading luxury hospitality group.