French-Speaking Customer Support Representative
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Do you enjoy communicating with people and finding solutions to customer needs? Join a dynamic team in Porto and take the next step in your customer service career
We're looking for French-speaking professionals to support customer interactions within a project associated with e-commerce, sports and leisure.
Your Day-to-Day Responsibilities
- Communicate with customers through inbound and outbound calls
- Respond to customer questions and requests through back-office channels
- Provide clear information and practical solutions
- Address complaints and customer objections effectively
- Assist with commercial activities where needed
- Work with various IT systems and digital applications
The Ideal Candidate
- Has a strong command of written and spoken French
- Communicates clearly and professionally
- Is comfortable using computer applications and digital tools
- Enjoys helping customers and resolving issues
- Demonstrates a proactive attitude and commercial awareness
Previous experience in customer service, customer care, sales, or a call centre is an advantage.
What You Can Expect
- Paid initial training
- Employment contract starting on the first day of training
- Attractive salary package and attendance rewards
- A modern office close to Trindade Metro station
- Career progression opportunities
- A friendly, collaborative working environment
- Access to discounts and partner offers across several sectors, including sports, fashion, healthcare, and banking
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