Salesforce Business Analyst

Há 1 dia

portugal team.it Tempo integral

We want to do things differently, focusing on what truly matters. We return to our roots with a sustainable corporate strategy at our core. Work-life balance, beginner’s mind, and community involvement are our identity and our starting point for this journey.

Salesforce Business Analyst - Is that you?

Key Responsibilities

  • Gather, analyze, and document business requirements from Sales, Marketing, and Customer Success stakeholders.
  • Translate business needs into clear functional specifications and user stories for technical teams.
  • Support the design, optimization, and digital transformation of commercial and sales processes.
  • Facilitate workshops, discovery sessions, and solution design discussions with cross-functional teams.
  • Configure and customize standard Salesforce Sales Cloud functionalities to meet business requirements.
  • Coordinate User Acceptance Testing (UAT), validate delivered solutions, and ensure business readiness.
  • Create functional documentation, process flows, user guides, and support continuous improvement initiatives within Salesforce.

Required Skills & Experience

  • 4+ years of experience as a Salesforce Consultant or Salesforce Business Analyst .
  • Proven experience delivering Salesforce Sales Cloud implementation or enhancement projects.
  • Strong knowledge of Lead Management , Opportunity Management ,