Portuguese Customer Support Specialist – Hybrid

Há 1 dia

porto, Portugal CB Talents Tempo integral
Are you fluent in Portuguese and looking for a dynamic role in Porto with working flexibility? Join our customer support team and enjoy a hybrid work setup, competitive pay, and shift bonuses

What We Offer

Work Model:

Hybrid setup in Porto (enjoy the convenience of remote work on late shifts)

Base Salary:

€920.00 / month (paid

14 times

per year)

Monthly Allowance:

€110.00 / month (paid

12 times

per year)

Meal Allowance:

€7.90 per working day

Extra Earnings:

Additional bonuses for night and weekend coverage

Work Schedule & Hybrid Structure

Location:

Porto (Hybrid)

Shifts:

Rotational schedule covering Monday to Sunday, between 08:00 and 03:00.

Hybrid Flexibility:

Daytime shifts are worked on-site, and the last shift (18:00 to 03:00) is worked

100% remotely

from home.

Rest Days:

2 rotational days off per week.

What You'll Do

Assist Portuguese-speaking customers with inquiries via chat, email, or phone.

Deliver high-quality, friendly, and efficient service.

Work collaboratively within a supportive, energetic team environment.

What We're Looking For

Native or fluent level in

Portuguese

(spoken and written) + B2 English.

Strong communication skills and a customer-first mindset.

Ability to work rotational shifts, including nights and weekends.