French Seller Support Representative in Lisbon

Há 6 dias


Lisboa, Portugal BOROLEO Tempo inteiro

Join Us in Beautiful Lisbon as a Seller Support RepresentativeImagine starting your day with sunshine, pastel de nata, and ocean views , welcome to Lisbon Known for its warm weather, rich culture, and vibrant lifestyle, Lisbon is not only one of Europe's most charming cities, but also a growing hub for tech and customer support talent. And now,you can be part of it We're looking for aSeller's Customer Support Representativeto join a dynamic team supporting one of the world's most exciting social commerce platforms. You'll play a key role in helping sellers thrive — guiding, educating, and empowering them every step of the way. Your Tasks As a Seller Support Representative, you'll be the go-to expert for sellers on the platform. Your mission? To help them grow, succeed, and feel confident in every interaction. Assist sellers with technical platform questions (listings, payments, dashboards) Clarify operational procedures around shipping, returns, policies & compliance Educate sellers on best practices and platform tools to boost performance Make outbound calls to offer personalized support and business insights Analyze seller performance and recommend strategies to increase their success Resolve concerns and complaints with empathy, professionalism, and speed Collaborate with internal teams (tech, logistics, policy) to offer seamless support What We're Looking For French: C2 level (native-like fluency) English: B2 level (comfortable communication) At least 1 year of experience in customer service, telesales,



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