Italian E-Commerce Customer Support In Lisbon

Há 13 horas

viseu, Portugal Cross Border Talents Tempo integral
About the job Italian E-Commerce Customer Support in Lisbon - 2000 Euros Welcome Bonus Launch Your Journey in E-Commerce Support

Role Overview:

As an E-Commerce Customer Support, you'll be a vital touchpoint for users of a leading global e-commerce platform. Your mission is to ensure smooth, positive experiences by managing customer interactions and resolving a wide array of support requests.

Key Responsibilities:

- Respond to customer inquiries with professionalism and warmth — primarily through digital channels

- Resolve issues for

- buyers, sellers, and creators, including tracking orders, handling refunds, and navigating platform tools

- Guide users through platform features like cancellations, returns, and