English Technical Customer Support
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Are you passionate about cutting-edge technology and helping businesses succeed? Join our team in Lisbon as a TechnicalCustomer Expert - Ads Support, supporting one of the world's leading American artificial intelligence companies In this role, you will be the primary point of contact for English-speaking clients, providing high-quality assistance for digital ad platforms and delivering exceptional service in a dynamic, tech-forward environment. Position Overview
Role:
Technical Customer Support - Ads Support (English Market) Location:
Lisbon, Portugal (Modern campus with easy access via Oriente Station) Schedule:
Full-time (40 hours/week, 24/7 rotating shifts with schedules assigned 10 days in advance) Contract Type:
Open-ended/Uncertain Term Contract (Foreseeable duration of 12 months, with eligibility for a permanent contract after 2 years) What We Offer
Competitive Compensation
Total Estimated Monthly Gross:
€1,248.33 / month
(based on a standard 22-working-day month)
Base Salary:
€938.00 Pro-rated Holiday Allowance:
€78.17 / month Pro-rated Christmas Allowance:
€78.17 / month Meal Allowance:
€154.00 / month tax-free (€7.00/day on a prepaid meal card)
Performance Bonus:
Up to
€200.00 / month
based on productivity and KPIs Training & Perks
Paid Onboarding:
15 working days (8 hours/day) compensated at €18.56 / day (fully exempt from social security taxes) Comprehensive Healthcare:
Private Health & Dental Insurance active upon contract signature Paid Time Off:
22 days of annual paid holiday + Portuguese public holiday compensation Prime Workplace:
Modern campus equipped with full amenities and seamless transport links