Technical Customer Service Specialist
Há 9 horas
lisboa, Portugal
Cross Border Talents
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Job Title:
Technical Customer Service Specialist (Dutch Speaker) Location:
Portugal (Relocation Support Available)
About the Role We are seeking a motivated and customer-oriented
Technical Customer Service Specialist
fluent in Dutch to join our international team in Portugal. In this role, you will provide first-line technical support and ensure a smooth and positive experience for our customers.
This is an excellent opportunity for individuals who enjoy solving technical issues, working with people, and building a career in a dynamic, multicultural environment.
Key Responsibilities
Deliver technical support to Dutch-speaking customers via phone, email, and chat
Diagnose and resolve product or service-related issues effectively
Assist customers with system navigation and technical troubleshooting
Escalate complex issues to specialized teams when required
Accurately document customer interactions and solutions
Maintain a high level of customer satisfaction through clear communication and professionalism
Requirements
Native or fluent
Dutch (C1/C2 level)
Good command of
English (B2 or higher)
Strong problem-solving and analytical thinking skills
Previous experience in customer service or technical support is a plus
Excellent communication and interpersonal skills
Ability to work in a fast-paced, team-driven environment
Eligibility
EU citizenship
OR
Valid
work permit for Portugal
What We Offer
Competitive salary and performance-based bonuses
Relocation support
for candidates relocating from outside Portugal (flight assistance, accommodation support, and onboarding help)
Paid training and continuous development programs
Career growth opportunities within an international company
Modern workplace and inclusive team culture
Health insurance and additional benefits
Why Portugal? Enjoy a high quality of life, sunny weather, and a welcoming international community. Portugal is an ideal destination to combine career growth with a great lifestyle.
Apply Now Take the next step in your career and join a team where your language skills and technical expertise truly matter.
We look forward to your application
Technical Customer Service Specialist (Dutch Speaker) Location:
Portugal (Relocation Support Available)
About the Role We are seeking a motivated and customer-oriented
Technical Customer Service Specialist
fluent in Dutch to join our international team in Portugal. In this role, you will provide first-line technical support and ensure a smooth and positive experience for our customers.
This is an excellent opportunity for individuals who enjoy solving technical issues, working with people, and building a career in a dynamic, multicultural environment.
Key Responsibilities
Deliver technical support to Dutch-speaking customers via phone, email, and chat
Diagnose and resolve product or service-related issues effectively
Assist customers with system navigation and technical troubleshooting
Escalate complex issues to specialized teams when required
Accurately document customer interactions and solutions
Maintain a high level of customer satisfaction through clear communication and professionalism
Requirements
Native or fluent
Dutch (C1/C2 level)
Good command of
English (B2 or higher)
Strong problem-solving and analytical thinking skills
Previous experience in customer service or technical support is a plus
Excellent communication and interpersonal skills
Ability to work in a fast-paced, team-driven environment
Eligibility
EU citizenship
OR
Valid
work permit for Portugal
What We Offer
Competitive salary and performance-based bonuses
Relocation support
for candidates relocating from outside Portugal (flight assistance, accommodation support, and onboarding help)
Paid training and continuous development programs
Career growth opportunities within an international company
Modern workplace and inclusive team culture
Health insurance and additional benefits
Why Portugal? Enjoy a high quality of life, sunny weather, and a welcoming international community. Portugal is an ideal destination to combine career growth with a great lifestyle.
Apply Now Take the next step in your career and join a team where your language skills and technical expertise truly matter.
We look forward to your application