Technical Customer Service Specialist

Há 9 horas

lisboa, Portugal Cross Border Talents Tempo integral
Job Title:

Technical Customer Service Specialist (Dutch Speaker) Location:

Portugal (Relocation Support Available)

About the Role We are seeking a motivated and customer-oriented

Technical Customer Service Specialist

fluent in Dutch to join our international team in Portugal. In this role, you will provide first-line technical support and ensure a smooth and positive experience for our customers.

This is an excellent opportunity for individuals who enjoy solving technical issues, working with people, and building a career in a dynamic, multicultural environment.

Key Responsibilities

Deliver technical support to Dutch-speaking customers via phone, email, and chat

Diagnose and resolve product or service-related issues effectively

Assist customers with system navigation and technical troubleshooting

Escalate complex issues to specialized teams when required

Accurately document customer interactions and solutions

Maintain a high level of customer satisfaction through clear communication and professionalism

Requirements

Native or fluent

Dutch (C1/C2 level)

Good command of

English (B2 or higher)

Strong problem-solving and analytical thinking skills

Previous experience in customer service or technical support is a plus

Excellent communication and interpersonal skills

Ability to work in a fast-paced, team-driven environment

Eligibility

EU citizenship

OR

Valid

work permit for Portugal

What We Offer

Competitive salary and performance-based bonuses

Relocation support

for candidates relocating from outside Portugal (flight assistance, accommodation support, and onboarding help)

Paid training and continuous development programs

Career growth opportunities within an international company

Modern workplace and inclusive team culture

Health insurance and additional benefits

Why Portugal? Enjoy a high quality of life, sunny weather, and a welcoming international community. Portugal is an ideal destination to combine career growth with a great lifestyle.

Apply Now Take the next step in your career and join a team where your language skills and technical expertise truly matter.

We look forward to your application