Spanish Customer Support Advisor

Há 2 dias

lisboa, Portugal smart-recruitments Tempo integral
Spanish Customer Support Advisor - Lisbon Main responsibilities

Provide customer support via phone, email and chat

Handle customer questions, complaints and service-related issues

Troubleshoot and resolve problems efficiently

Escalate cases when necessary

Ensure a positive and professional customer experience

Requirements

Spanish: C2

High school diploma

Previous Customer Service experience is valued, but not mandatory

Strong communication and problem-solving skills

Availability to work onsite

Availability for rotational shifts within a 24/7 operation

Conditions

Meal allowance: €8.50 per worked day

Performance bonus of up to €120/month, applicable from the 4th month onwards