Spanish Customer Support Advisor
Há 2 dias
lisboa, Portugal
smart-recruitments
Tempo integral
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Spanish Customer Support Advisor - Lisbon Main responsibilities
Provide customer support via phone, email and chat
Handle customer questions, complaints and service-related issues
Troubleshoot and resolve problems efficiently
Escalate cases when necessary
Ensure a positive and professional customer experience
Requirements
Spanish: C2
High school diploma
Previous Customer Service experience is valued, but not mandatory
Strong communication and problem-solving skills
Availability to work onsite
Availability for rotational shifts within a 24/7 operation
Conditions
Meal allowance: €8.50 per worked day
Performance bonus of up to €120/month, applicable from the 4th month onwards
Provide customer support via phone, email and chat
Handle customer questions, complaints and service-related issues
Troubleshoot and resolve problems efficiently
Escalate cases when necessary
Ensure a positive and professional customer experience
Requirements
Spanish: C2
High school diploma
Previous Customer Service experience is valued, but not mandatory
Strong communication and problem-solving skills
Availability to work onsite
Availability for rotational shifts within a 24/7 operation
Conditions
Meal allowance: €8.50 per worked day
Performance bonus of up to €120/month, applicable from the 4th month onwards