Senior IT Support Specialist

Há 17 horas

aveiro, Portugal Aubay Portugal Tempo integral

Inetum Lisboa is seeking an (Senior) IT Support Specialist to be the first point of contact for users, providing remote and on-site assistance and ensuring incidents and service requests are resolved efficiently.

You will log tickets with ITSM tools, support Microsoft 365, perform basic user administration (Active Directory / Entra ID), and escalate issues as needed to meet SLA commitments and maintain user satisfaction.