German Speaking Customer Advisor

Há 6 dias

Porto, Portugal Cross Border Talents Tempo inteiro

Are you a fluent German speaker with a passion for customer service? Join us as a German-Speaking On-Site Customer Advisor in the picturesque city of Porto, immersing yourself in the local culture while providing exceptional customer support. This on-site opportunity comes with a comprehensive relocation package, covering flight tickets to Porto and accommodation. Whether you're a seasoned professional or entering the field, this role offers a competitive salary, health, and life insurance. Be part of our diverse and dynamic team, contributing to a positive customer experience in the heart of Porto. About Us: We are committed to delivering outstanding customer service experiences. Join our dynamic team in Porto, where your role as a German-Speaking On-Site Customer Advisor will be pivotal in ensuring customer satisfaction and building lasting connections. Position Overview: As a German-Speaking On-Site Customer Advisor, you will play a vital role in providing top-notch customer support, leveraging your language proficiency to assist German-speaking customers. This on-site position in Porto offers the chance to work in a vibrant and collaborative environment, contributing to the overall success of our customer support team. Key Responsibilities: On-Site Customer Support: Provide assistance to German-speaking customers in person, addressing inquiries and providing solutions with a personal touch. Language Proficiency: Utilize your German language skills to communicate effectively and empathetically, ensuring a positive and personalized on-site experience. Issue Resolution: Resolve customer concerns efficiently, demonstrating problem-solving skills and a commitment to customer satisfaction. Product Knowledge: Acquire in-depth knowledge of products and services to provide accurate information and enhance the overall customer experience. Continuous Learning: Stay updated on company policies, procedures, and industry trends, contributing to ongoing improvement in on-site customer support practices. Qualifications: Fluent in German (both written and spoken). Strong communication and interpersonal skills. Prior customer service experience is advantageous but not mandatory. Perks: Relocation Package: Experience the enchantment of Porto with our comprehensive relocation package, covering your journey to the city and ensuring a smooth transition. Competitive Salary: Recognizing your dedication to providing excellent customer service for our German-speaking clientele. Health and Life Insurance: Comprehensive coverage to prioritize your well-being, reflecting our commitment to your health. Why Join Us: Cultural Immersion: Immerse yourself in the vibrant culture of Porto while contributing to a diverse and inclusive team. Career Growth: Opportunities for professional development within the customer service field, with ongoing training and support. Team Collaboration: Be part of a collaborative team that values your language skills and dedication to delivering exceptional customer experiences. Ready to embark on a customer service adventure in Porto? We're eager to welcome you aboard Submit your application, including your resume

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