CS Labs

Há 1 semana

lisboa, Portugal Concentrix Tempo integral
Job Title CS Labs - Quality Evaluator_SP C1 + PT C1+ EN C1_ Lisbon_Hybrid

Job Description The Quality Evaluator is a temporary assignment or training role (aligned w/the Agent CL11) responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards and providing insight to customers to contribute to program performance improvements.

As a temporary or training assignment, aligned with respective Agent CL11 of respective