CS Labs
Há 1 semana
lisboa, Portugal
Concentrix
Tempo integral
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Job Title CS Labs - Quality Evaluator_SP C1 + PT C1+ EN C1_ Lisbon_Hybrid
Job Description The Quality Evaluator is a temporary assignment or training role (aligned w/the Agent CL11) responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards and providing insight to customers to contribute to program performance improvements.
As a temporary or training assignment, aligned with respective Agent CL11 of respective
Job Description The Quality Evaluator is a temporary assignment or training role (aligned w/the Agent CL11) responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards and providing insight to customers to contribute to program performance improvements.
As a temporary or training assignment, aligned with respective Agent CL11 of respective