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French Customer Experience Specialist in Lisbon

1 semana atrás

Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

Social network you want to login/join with:

French Customer Experience Specialist in Lisbon, Lisbon Client:

Cross Border Talents

Location:

Lisbon, Portugal

Job Category:

Other

EU work permit required:

Yes

Job Reference:

dbb9f37ebdc2

Job Views:

4

Posted:

Expiry Date:

Job Description:

Take Your Career to the Next Level

We're on the lookout for a proactive and customer-focused Customer Support Specialist to join our innovative team. If you excel in fast-paced environments, have a flexible approach, and enjoy helping others, this opportunity is perfect for you

Role Overview:

As a Customer Support Specialist , you'll handle customer inquiries across multiple channels—including phone, chat, email, and social media—assisting with account management, technical support, and financial concerns. Your contributions will enhance customer satisfaction and drive operational improvements.

Key Responsibilities:

  • Deliver top-tier support through various communication channels
  • Assist with account setup, verification, logins, financial transactions, and tech-related issues
  • Serve as a trusted advisor, ensuring an exceptional customer experience
  • Address inquiries and concerns promptly with professionalism
  • Foster strong client relationships through clear and effective communication
  • Uphold service quality while adhering to company policies
  • Recommend process enhancements to optimize customer interactions

Requirements:

  • Fluent in French (C2 level)
  • EU Citizenship or Portuguese Residency Card
  • 0-1 year experience in customer support
  • Strong leadership, analytical, and communication skills
  • Eagerness to learn and grow

Why Join Us:

  • Attractive Salary: Competitive compensation that values your skills
  • Performance Bonus: Recognizing your achievements
  • Meal Allowance: Covering your daily meals
  • Transportation Support: Assisting with commuting costs
  • Relocation Package: Enjoy a seamless transition with our support for your move
  • Onsite Work: Engage and grow in a collaborative office environment

Ready to take the next step? Apply today and be part of a team that values innovation and excellence

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