General Manager – Dreams Madeira Resort Spa

2 semanas atrás

Portugal Hyatt Tempo inteiro

Summary At Hyatt, “We care for people so they can be their best” – a purpose that is lived every day through our values of Empathy, Integrity, Respect, Experimentation and Wellbeing. When you join us, you become part of a growing global family with more than 1,150 hotels in over 70 countries – a company proud to be recognized as a Great Place to Work. Lead the Way: General Manager Position at Dreams Madeira Resort Spa & Marina (5‑Star Resort). We are looking for a dynamic and operational General Manager to lead the team at Dreams Madeira Resort Spa & Marina, part of Hyatt’s Inclusive Collection. Mission As General Manager, you will be responsible for overseeing the entire operation of the resort, ensuring the highest standards of guest experience, financial performance, employee engagement, and operational excellence. Reporting directly to the regional leadership, you will lead a team of department heads and drive the culture and vision of the Hyatt brand. Responsibilities Lead and inspire all departments, maintaining alignment with Hyatt brand standards and company values Ensure exceptional guest satisfaction, consistently exceeding expectations across all touchpoints Collaborate with department heads to develop and implement strategic plans across operations, finance, F&B, rooms division, wellness, and guest services Maintain strong financial oversight with focus on profitability, budget control, forecasting, and long‑term planning Oversee compliance with local regulations, health & safety standards, and corporate policies Promote a working environment that values wellbeing, diversity, and personal development Be the face of the hotel – establishing relationships with guests, the community, local government, and key stakeholders Foster a culture of collaboration, growth, and continuous improvement within the team Benefits Complimentary access to a comprehensive Wellness Platform, with a strong focus on mental health and holistic wellbeing A clear path for career development and internal promotion opportunities within the Hyatt family worldwide The opportunity to lead a flagship resort in Madeira as part of a global and fast‑growing hotel group A purpose‑driven company culture that values people first, always, the community Qualifications Previous experience as a General Manager in a resort or large hotel operation (minimum 2–3 years in GM role) Experience in high‑volume resort operations, ideally with more than 300 rooms, multiple F&B outlets, and managing a workforce of up to 300 employees A hands‑on, operational leader who is present with the team and guest Experience managing multicultural teams and driving performance through empowerment and engagement Strong financial acumen and ability to work closely with the Director of Finance on budget control and planning Exceptional interpersonal and communication skills Strategic thinker with a passion for innovation and guest experience Fluency in English is required; Portuguese preferred Willingness to relocate and reside full‑time in Madeira, Portugal High integrity and a genuine passion for hospitality Job Details Seniority level: Director Employment type: Full‑time Job function: Management and Manufacturing Industries: Hospitality #J-18808-Ljbffr

  • General Manager – Dreams Madeira Resort Spa

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    Summary At Hyatt, “We care for people so they can be their best” – a purpose that is lived every day through our values of Empathy, Integrity, Respect, Experimentation and Wellbeing. When you join us, you become part of a growing global family with more than 1,150 hotels in over 70 countries – a company proud to be recognized as a Great Place to...

  • General Manager – Dreams Madeira Resort Spa

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    , , Portugal Hyatt Tempo inteiro

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