French Customer Support in Portugal
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French-Speaking Customer Advisor – Porto, Portugal
About the Role
We are looking for a French-speaking Customer Advisor to join an international team in Porto, supporting the Bouygues Telecom project. In this role, you will assist customers across multiple channels, providing support on subscriptions, billing, and basic technical issues while delivering a high-quality customer experience.
Key Responsibilities
Handle incoming calls from Bouygues Telecom customers Provide assistance with subscriptions, billing, and technical inquiries Offer personalized solutions and ensure customer satisfaction Deliver professional and friendly support across all interactions Represent and promote the Bouygues Telecom brand values Requirements French: Native or C2 level No previous experience required (full training provided) Strong communication and problem-solving skills Basic computer skills and ability to multitask Customer-oriented mindset Location Onsite role in Porto, Portugal Salary & Benefits Performance bonus: €100/month (first 3 months), then based on performance Private medical insurance after 4 months Transportation reimbursement up to €40/month Start your international career and join a dynamic, multicultural environment in Porto
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