Fully Remote Travel Customer Advisor-French
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Fully Remote Travel Customer Advisor-French & English. Cross Border Talents is hiring for an urgent opening for an exciting tourism project
Job Details
Location: Fully Remote (candidates must reside in Portugal)
Language Requirement: French (Fluent) and B2 English, both written and spoken
Start Date: 16th January 2025
Work Schedule
- Early shift: 8:00 AM – 5:00 PM - Late shift: 1:00 PM – 10:00 PM - Days Off: Rotational (priority for 2 consecutive days off when possible)
Key Requirements
- Must currently reside in Portugal (any location, North to South). - C2 to native French and B2+ English, both spoken and written. - Possession of a valid residence card for Portugal, expression of interest, job seeker visa or a EU member state passport (a MUST) - Customer Service Experience: Previous experience is mandatory. - Tourism Background: Experience in the tourism industry is a plus but not essential.
Job Responsibilities
- Respond to customer inquiries related to travel and tourism services. - Assist with bookings, cancellations, and itinerary adjustments. - Provide expert guidance and solutions for travel-related concerns. - Ensure high customer satisfaction through efficient and empathetic support.
Why Apply
- Gain valuable experience in the tourism sector. - Work remotely from anywhere in Portugal with rotational schedules. - Competitive salary package with performance and complexity bonuses. - Contract Type: 6-month fixed-term (CDD), extendable - Performance Bonus: EUR 100/month (based on performance metrics) - Complexity Bonus: EUR 55/month - Food allowance: EUR 7.23/day (net amount, paid in a separate card)
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