Customer Support Specialist – AI Platform

Há 15 horas

lisboa, Portugal Cross Border Talents Tempo integral
About the Role We are seeking a customer-focused and tech-savvy

Customer Support Specialist

to join our team in Lisbon. In this role, you will provide high-quality support to consumers and business users of a leading, world-renowned American Artificial Intelligence platform. You will play a crucial role in troubleshooting issues, guiding users through advanced generative AI products, and delivering an exceptional customer experience in a fast-paced environment.

Key Responsibilities

Customer Support:

Provide reactive and efficient support across multiple channels (chat, email, and phone) to individual and corporate users.

Issue Resolution:

Troubleshoot