Customer Success Manager at Amadeus
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As a Customer Success Manager, you will work closely with travel sellers to ensure they gain maximum value from our solutions. You will foster long-term partnerships, support their goals, and contribute to their success while helping them grow their business with confidence. Key Responsibilities
Build and maintain strong relationships with travel sellers, serving as a trusted partner. Support product adoption and engagement to create clear business value. Conduct regular performance and planning discussions with customers. Monitor customer needs proactively, addressing risks and ensuring satisfaction. Collaborate with internal teams to ensure a seamless customer experience. Guide new customers during onboarding and implementation of products and services. Identify opportunities for additional value-driven solutions in collaboration with Sales. Collect customer feedback and market insights to influence service improvements. Maintain accurate customer information and
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