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Customer support representative

2 semanas atrás


Lisbon, Portugal Solera Holdings, LLC. Tempo inteiro

SoleraSolera is a global leader in data, technology, and software solutions that manage and protect life’s most important assets: our cars, homes, and digital identities. We are committed to delivering innovation and excellence to our customers worldwide through smart technology and exceptional service.The RoleWe are looking for aCustomer Support Representativeto join our on-site customer service team. The ideal candidate will beautonomous ,dynamic ,proactive , andcustomer-centric , with strong communication skills and the ability to thrive in a fast-paced, high-pressure environment. This individual will serve as the first point of contact for customers, providing exceptional support and ensuring a seamless experience across all interactions.What You'll DoRespond to customer inquiries via phone, email, or other communication channels with professionalism and empathy.Troubleshoot and resolve customer issues efficiently while maintaining a positive customer experience. Inform the client about the status of property transference,