Arabic Customer Service in Lisbon
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About the job Arabic Customer Service in Lisbon
We're Hiring: Arabic Speaker – Technical Customer Support | Lisbon, Portugal ONLY for EU citizens or Residents in Portugal
Location:
Lisbon, Portugal(On-site)
Schedule:
Monday–Friday: 08:00 – 17:00 Sunday: 09:00 – 18:00 Saturday: OFF Contract Type: CDI (Permanent Contract)
Trial Period: 3 Months Salary & Benefits: Base Salary: 914.30€ x14 months
Performance Bonus: 100€ x12 months
Meal Allowance: 7.23€ net/day Health Insurance after 6 months Relocation Package included Flight Ticket Reimbursement after 6 months Accommodation support: Private room for 280€/month (deducted from salary for 12 months) Your Responsibilities
Support customers via phone, email, chat, and social messaging channels Handle pre-sales questions, technical troubleshooting, and general inquiries Ensure excellent customer satisfaction and case documentation Escalate complex issues when necessary Manage ticket queues and collaborate with internal teams Requirements
Native Arabic speaker + English B2 level Experience in technical customer support/troubleshooting is a plus Experience in paid campaign management is mandatory Degree in Marketing or related field Experience in Digital Marketing Contact Center experience in an Advertising Tech environment is an advantage Familiarity with social media platforms and digital advertising Strong customer service and communication skills Team player with the ability to work independently Start your international career in sunny Lisbon and join a multicultural team
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