Application Production Support Analyst
Guarde esta oferta e mantenha a sua pesquisa organizada
Crie uma conta gratuita para guardar ofertas, criar alertas e voltar a este anúncio a partir do seu painel.
Ao continuar, aceita os nossos Termos & Política de Privacidade.
We are growing. And we are looking for talented people.
At Decskill, we believe that technological excellence is driven by human talent.
We are an IT consulting company with more than 10 years of consolidated experience in the market, focused on building long-term relationships with both our clients and our people. Today, we are a community of over 800 professionals, working from Lisbon, Porto, and Madrid, contributing to impactful technology initiatives.
As part of the Astek Group, we combine a strong local culture with a global presence, being active in around 23 countries across 4 continents. This allows us to offer an international context, diverse challenges, and long-term career opportunities, while staying close to our teams.
Application Production Support Analyst Responsibilities:- Act as the first point of contact for IT Production-related tasks and enquiries, supporting end-users, developers and business analysts.
- Manage and resolve incidents, service requests, problems and changes, ensuring service restoration within agreed Service Level Agreements (SLAs).
- Monitor application and infrastructure environments to ensure service availability, stability and performance.
- Provide technical and functional support for in-house and third-party applications running in production environments.
- Prepare environments for application releases, perform pre-production testing and support successful implementations.
- Support application migrations, re-hosting activities, batch configuration and infrastructure changes.
- Monitor batch processes and file transfers, ensuring the smooth execution of operational activities.
- Collaborate with Development, Infrastructure and Operations teams to investigate issues and implement solutions.
- Communicate incident progress, resolutions and service updates to users and relevant stakeholders.
- Follow IT security recommendations, operational procedures and established IT best practices.
- Contribute to continuous improvement through automation, monitoring enhancements and the adoption of Agile, DevOps and ITIL practices.
- Participate in on-call support when required.
- Experience in Application Production Support, IT Operations or a similar role.
- Knowledge of incident, problem, change and service request management processes.
- Understanding of IT production environments and application support procedures.
- Experience with SQL databases, such as Microsoft SQL Server, Oracle, PostgreSQL or Sybase .
- Knowledge of operating systems, including Windows Server, Linux/RHEL and/or UNIX/AIX.
- Familiarity with file
-
Application Support Analyst
Há 1 dia
Aveiro, Aveiro, Portugal Multivision Consulting Tempo integral 17 000 € - 23 000 € ContratoGet AI-powered advice on this job and more exclusive features. Direct message the job poster from Multivision Consulting. We are looking for an Application Support Analyst for a fully remote position to support international customers. You need to live in Portugal. Good English level is required. Your aim will be to offer the highest level of customer...
-
Application Production Support | 1º
Há 1 dia
aveiro, aveiro, Portugal Decskill Tempo integralDecskill was founded in 2014 as an IT Consulting Company and their main mission is to deliver value through knowledge. We enable companies to meet the challenges of the digital world by providing our clients with business models that ensure technological capacity, flexibility and agility. We are more than 500 consultants with offices in Lisbon, Porto and...
-
Technician Application Support
Há 12 horas
aveiro, aveiro, Portugal Decskill Tempo integralWe are growing. And we are looking for talented people. At Decskill, we believe that technological excellence is driven by human talent. We are an IT consulting company with more than 10 years of consolidated experience in the market, focused on building long-term relationships with both our clients and our people. Today, we are a community of over 800...
-
SQL Application Support
Há 19 horas
aveiro, aveiro, Portugal Decskill Tempo integralWe are growing. And we are looking for talented people! At Decskill, we believe that technological excellence is driven by human talent. We are an IT consulting company with more than 10 years of consolidated experience in the market, focused on building long-term relationships with both our clients and our people. Today, we are a community of over 800...
-
Mid Application Support
Há 12 horas
aveiro, aveiro, Portugal Affinity Tempo integralOur mission is to be a meaningful part of our people's careers. As we grow, so does our determination to offer the best experience to our employees and clients - and that’s exactly what drives us. We are a Portuguese technology consulting company with offices in Lisbon, Porto and Óbidos, and representations in Brazil and Tunisia. We have over 12 years of...
-
IT Application Manager
Há 1 dia
Aveiro, Aveiro, Portugal Hexa Consulting Tempo integral 40 000 € - 60 000 € ContratoAt Hexa Consulting, we believe in transparency and in creating real opportunities for diverse tech careers. Based in Portugal, we help companies respond to the growing demand in the IT sector. Our mission? To build strong, long-term relationships, be a trusted partner through a differentiated approach to IT consulting, and support the professional and...
-
Process Analyst
Há 24 horas
aveiro, aveiro, Portugal BairesDev Tempo integralAt BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.When you apply for this...
-
Application Programmer
Há 1 dia
Aveiro, Aveiro, Portugal Jobgether SRL Tempo integral 52 000 € - 78 000 € ContratoThis position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for an Application Programmer based in Portugal. As an Application Programmer, you will contribute to a major application modernization initiative focused on Microsoft Dynamics 365 CRM, customer portals, and AI-powered customer...
-
Application Security Engineer
Há 2 dias
aveiro, aveiro, Portugal TripleTen Tempo integralNebius Academy (powered by TripleTen) provides assessments and training for tech companies and aspiring professionals worldwide, helping companies & individuals transform their lives through career development and acquiring the new skills needed as a tech professional.Our focus on data science, machine learning, and generative AI helps tech-forward companies...