Senior Product Owner

Who We Are:At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.Senior Product Owner needed to join our team, here at VML Enterprise Solutions.The opportunity:A Senior Product Owner has extensive experience. They are a key part of the team and expected to take the initiative in ensuring the business needs of our client are fully documented, understood and met by the proposed solution.What you'll be doing:Manage the execution roadmap of digital priorities in collaboration with business and technology to identify critical dependenciesManage priorities relating to performance, technical debt and bug fixing, in addition to standalone customer changesWork collaboratively with the delivery/scrum team to create user stories that are aligned to the overall delivery of epicsCarry out detailed analysis of the business/customer needs, requirements, impact, scope, risks, and benefitsWork collaboratively with the UX team to support the generation of designs to support the development teamsEnsure all user stories are created and maintained in the product backlog, with relevant support documentationEnsure the product backlog is accurately prioritised through regular discussion and review with the Head of ProductPlay an active role during the sprint planning meeting in clarifying the requirements and defining the sub-tasks that need to be carried out to deliver the user storyWork as part of the Scrum team to provide further elaboration of user stories and additional context as needed to ensure the team understands the stories and value that is expected to be deliveredTake an active role in all Sprint ceremoniesTrack and report on benefits realisationLead communication and stakeholder management for your allocated productsGather and document complex requirements and translate them into clear user stories and acceptance criteria that can be used and interpreted by both business and technical users. This will involve planning, running and facilitating workshops, and assessing source documentation from the customerManage, guide and support other BAs / POs on your project or in the wider teamIdentify and recommend options for potential solutions and assess them for both technical and business suitabilityCreate logical and innovative solutions to complex problemsPresent proposals to clientsManage a scrum / delivery team through to go liveAnalyse business systems in order to recommend efficienciesProvide estimates for analysis and project work in conjunction with Project / Programme managersCommunicate and collaborate with developers, testers and a variety of end users to ensure all solutions deliver customer satisfactionProvide training to users of a new system as requiredPlan and work flexibly and support other BAs to meet deadlinesKeep up to date with technical and industry sector advances and be able to share your knowledge with credibilityMaintain great client and internal stakeholder relationships at all levels of the organisationMaintain consistently high levels of client satisfaction and effectively escalate business-critical situations as requiredManage situations and problems internally and externallyWhat we want from you:You will have extensive experience working as a Senior Business Analyst / Product Owner on large ecommerce or digital experience projectsExperience of working supplier side and managing client stakeholders and 3rd partiesAble to plan, and run large workshops with senior client stakeholders and manage senior stakeholders effectivelyHighly proactive, talented, enthusiastic, focused, eye for detail, professional. Keen to learn and to challenge for smarter ways of doing things; a team player proud of their work who wants to share it.You like working in a fast-paced environment and are ready to inspire outstanding online shopper experiences for consumers and brands, no matter what product, service, sector, device or channelYou will be happy working at client locations when neededExperience of Agile software deliveryBusiness Process mapping and engineering experienceRetail / brand experienceProduction of high-quality user stories and acceptance criteriaAnalysis and design of systems (package integration and bespoke development)Ability to work on your own initiative to an agreed action planStrong communication skills - as this role requires a high level of communication, interpersonal, influencing and presentation skillsStrong problem-solving, time management and organisational skillsStrong commercial awareness and business acumenEnergetic, enthusiastic with strong attention to detailIf you know some of this, even better:Scrum Master qualificationCertified Scrum Product OwnerExperience working with multiple different ecommerce / experience platformsWhat we can offer you:Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are.Our personality and behaviours: We believe that we are what we do, not just what we say. Our shared values and behaviours show how to bring the VML Enterprise Solution's culture to life through the actions we all take every day:Connect MeaningfullyInspire CreativelyInclude PurposefullyApproach PositivelyOur brilliant, talented people are what makes VML Enterprise Solutions what we are. That's why we look for people who go beyond and always push our thinking to be better than yesterday.AT VML Enterprise SolutionsOur Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.As our business grows internationally, we're looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team.In our Lisbon or Porto office, you'll join a team of other specialists who are always ready to help each other. The team is part of our Enterprise Solutions network and works in coordination with our Local and EMEA client leads.
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