E-Commerce Team Lead

Há 14 horas

setúbal, Portugal Concentrix Tempo integral
A leading customer engagement firm is seeking a Team Leader for its E-commerce sector in Lisbon. You will supervise call center associates, ensure performance metrics are achieved, and coach team members while handling escalated customer issues. The ideal candidate should have strong communication skills and meet the mandatory language requirements of DE C1 or FR C1 or IT C1 or ES C1 + EN B2. This full-time position offers opportunities for growth and leadership within the organization.