First-Line IT Support Specialist

Cross Border Talents in Lisbon is seeking an English-speaking Technical Helpdesk Agent to provide first-line technical support to customers. You will be the initial point of contact, guiding users through fixes and verifying system status to resolve issues quickly.You will escalate to second line when needed with clear symptom descriptions and update ticket...

A multinational IT services company is seeking a Help Desk support specialist in Oeiras, Portugal. The role involves providing first-line support for the Academy Learning Environment and requires a minimum of 5 years in a help desk role, excellent English communication skills, and a strong customer service orientation. This position is strictly on-site and...

HN Services Portugal in Lisbon is seeking a Helpdesk Support Analyst to provide first-line IT support and assist with Identity and Access Management (IAM). You will help users resolve access issues and ensure requests are handled accurately and within agreed service levels. The role covers onboarding, role changes and offboarding, managing user accounts, MFA...

A Adentis Portugal procura profissionais para atuar no Service Desk/Helpdesk com foco em suporte técnico de ambientes Windows e Microsoft 365. O candidato ideal possui experiência em gestão de utilizadores via Active Directory, conhecimento de redes e troubleshooting, e ótima comunicação com clientes. Oferecemos uma equipa People First, equilíbrio...

Extia Group in Portugal is seeking an experienced IT Support Technician for on-site desktop support across Porto or Lisbon. The role covers Level 1 and 2 incidents and requires hands-on experience with Windows, Mac OS, and Office 365. You will work with local and global IT teams on rotating shifts, maintain asset records, and document procedures. Fluent...

Axians is looking for an IT Technician to join our team in Portugal. You will provide high-quality technical support to end users, ensuring efficient incident resolution and service requests while maintaining service continuity across IT environments. You will handle requests via phone, email and chat, take ownership of incidents, manage policy-compliant...

A global technology firm in Lisbon is seeking an IT Helpdesk / 1st line support professional. This entry-level role requires proficiency in Dutch and English to assist users by managing incidents and requests. The position offers remote working options, flexible contracts, and numerous employee benefits including health insurance and holidays. Ideal for...

Inetum in Lisbon is seeking a dedicated 1st line IT support specialist to be the main contact for users, delivering remote assistance and handling incidents promptly. The role includes logging tickets, basic troubleshooting of hardware and software, supporting Microsoft 365 services, and performing basic user administration (Active Directory / Entra ID) with...

A global financial services provider in Porto is seeking an experienced Application Support Engineer to support business applications. You will resolve incidents, provide multiple levels of support, and collaborate with various stakeholders to enhance service delivery. Candidates should have 2–4 years of experience in application support, strong IT...