Customer Service For Tourism Insurance Company

Há 4 dias


Lisboa, Portugal Blu Selection Tempo inteiro

Seeking a career opportunity where you can make a difference in customer service? We're looking for dedicated individuals to work as Customer Service Representatives for a leading Tourism Insurance Company in Portugal.

Your Responsibilities:

You will be the first point of contact with potential customers, identifying their needs and booking meetings on behalf of German insurers. The insurer is responsible for the sale, so your task will be to offer a meeting between the insurer and the customer.

In this role, you will:

  • Ensure high levels of customer satisfaction
  • Identify issues and provide solutions
  • Participate in team success and project goals, such as providing cover for absent colleagues and attending regular team meetings
Requirements:

To succeed in this role, you will need:

  • A native level of German and an advanced level of English (C1 level)
  • Previous experience in Customer Service
  • Living in Portugal and having a valid work permit
  • An attentive listening skill, comfortable and skilled at communicating with people
  • A team player with high social competence
  • Energetic, innovative, and proactive at a fast pace
  • Excitement about intercultural communication and the expatriate lifestyle
About Us:

We are a global brand, founded by two French entrepreneurs in 2000. Our growth and solution-oriented services have been acknowledged by leading companies worldwide. We have over 75,000 multilingual employees in more than 50 countries, and we're looking for new members to join us in our Lisbon hub.



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