Application Operations Engineer

Há 1 dia

lisboa, Portugal Adentis Portugal Tempo integral
With just over 10 years of experience in the Portuguese market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service: Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); Nearshore. In ADENTIS, we focus on PEOPLE. This is our emotional salary: Great Work-Life balance; Very flexible organizational routine; Health benefits (for you and your family); Over 300 protocols to offer you great discounts in different areas; Continuous professional development sponsored by our Training and Certification Department; Regular feedback on your performance through a personalized plan; Comprehensive career plan and progression involving assertive performance reviews. Responsibilities:

Provide

production support and application operations

for critical enterprise systems. Monitor application health, performance, availability and batch/transaction processing. Investigate and resolve

incidents, problems and production issues , using logs, SQL, monitoring and diagnostic tools. Perform technical and functional analysis, including investigation of APIs, integrations, data consistency and application behaviour. Support

release, change and deployment activities , working with development, infrastructure and external teams. Develop and maintain scripts and automation to improve operational efficiency and system reliability. Contribute to

CI/CD, DevOps, Infrastructure-as-Code and containerised environments . Implement and maintain

observability, monitoring and alerting , including SLIs, SLOs and error budgets. Collaborate with business and technical stakeholders to analyse requirements, client requests and operational needs. Ensure compliance with

ITIL, operational controls, security and service management practices . Work in

Agile/DevOps environments

and support continuous improvement initiatives. You must have:

Professional experience in Technical Support, Application Support, Application Operations, Production Support or SRE. Strong experience in production environments and incident/problem management. Good knowledge of Linux/Unix, shell scripting and technical troubleshooting. Experience with Java and/or Python, APIs, microservices and enterprise applications. Knowledge of SQL and relational databases; experience with PostgreSQL, DB2 or similar is valued. Experience with CI/CD and DevOps tools, preferably GitLab CI/CD. Knowledge of Docker, Kubernetes, Ansible and Infrastructure-as-Code. Experience with observability and monitoring tools, such as Dynatrace and/or Splunk. Understanding of SLI, SLO, error budgets and application reliability principles. Experience with batch processing, transaction processing and/or enterprise integrations. Knowledge of ITIL, Agile and operational/service management practices. Strong analytical and problem-solving skills, with the ability to work across technical and functional areas. Banking sector experience is a plus.