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About The SRE Role
We are seeking a highly skilled and experienced Senior Site Reliability Engineer (SRE) to join our team. As an SRE at Gorgias, you will play a crucial role in ensuring the reliability, scalability, and performance of our systems, enabling the seamless delivery of our products and services.
The SRE team at Gorgias maintains the core infrastructure and services that make up the heart of our product. We have the privilege to work with high throughput systems and TB-scale data stores serving billions of queries per day, most with sub-millisecond response times. We also design and maintain the software delivery stack, offering features such as metrics-based canary rollout strategies to all internal development teams.
Your Responsibilities
- Manage multi-TB PostgreSQL clusters in the public cloud, optimize parameters, storage settings and data structure.
- Operate RabbitMQ and Redis with tens of thousands of operations per second.
- Manage 10+ full-featured GKE clusters worldwide, 10k+ Tenants.
- Aadopt new stack of: Kafka, Debezium, Apache Flink.
- Facilitate rollout strategies at scale with Gitlab CI and ArgoCD.
- Roll out best practices around Kubernetes/Helm/Operators, SLIs/SLOs, Incident Management, Observability, Security, and Disaster Recovery to all Product-Engineering teams and drive adoption by them.
- Automate complex infrastructure pieces for our worldwide footprint with best practices IaC with TF, strong scripting with Python/Golang.
