Content Analyst for Digital Excellence
3 semanas atrás
A career-defining opportunity awaits at Cross Border Talent, where we partner with global organizations to connect skilled professionals with rewarding roles in vibrant workplaces.
This Video Content Analyst position is a key component of our partnership with a leading technology company, focusing on moderating and ensuring the accuracy of online content (images, text, videos, and listings).
As a Content Analyst, you will directly impact the accuracy and relevance of the digital space by moderating online content, creating a positive and secure environment for users.
Our partner BPO company values innovation, equity, and the well-being of employees, providing holistic wellness solutions tailored to the unique challenges of content moderation roles.
We offer a competitive salary package including relocation assistance and allowance (if applicable), free coffee, tea, water, fruit, and other perks. The estimated annual salary is approximately $42,000-$62,000 based on industry standards and location.
To succeed in this role, you will require:
- Norwegian native speaker with fluency in English.
- Quick learner with the ability to adapt to new processes and skills.
- Organized and efficient in managing time and tasks.
- Strong attention to detail and commitment to delivering accurate, high-quality work.
- Neutral mindset, capable of handling various types of content impartially.
- Self-motivated, results-oriented, and inquisitive with the ability to work independently.
The day-to-day responsibilities of this role include:
- Using specific product knowledge to ensure the accuracy of online content.
- Moderating and reviewing content to comply with client policies and guidelines.
- Staying informed about social media trends, influencers, and engagement patterns.
- Delivering quality results within agreed timelines.
- Identifying and escalating issues beyond established policies.
- Maintaining confidentiality while handling sensitive data.
- Processing and analyzing content requests that do not meet compliance requirements.
- Applying market-specific insights to enhance user community support.
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