ServiceNow Technical Expert
Há 5 dias
**Job Summary**
At Iqvia Argentina, we seek an experienced ServiceNow Technical Expert to lead the development and implementation of our customer support platforms. This position is responsible for designing, developing, integrating, and managing technology solutions that provide a seamless enterprise support solution for our customers.
Main Responsibilities
• Serve as technical expert to deliver all technology platforms required by the support organization including but not limited to ServiceNow and metrics reporting.
• Application configuration of ServiceNow and other support tools.
• Integration of IT Service Management platform to other platforms.
• Development of employee support portal utilizing ServiceNow portal technology.
• Development of required metric reporting leveraging ServiceNow and reporting tools.
• Engineers software, system and/or programming solutions across projects and/or technologies to meet internal and external needs.
• Prepares complex design, development, implementation, and maintenance plans for systems.
• Programs, tests, and documents systems in accordance with programming standards and validation procedures.
• Performs peer review of work products such as code, designs, and test plans produced by other team members.
Requirements:
• Minimum 5 years ServiceNow developer experience.
• ServiceNow portal developer experience with strong knowledge of HTML, CSS, Angular, media queries, and Bootstrap (2+ years).
• Advanced JavaScript experience and familiarity with JSON (5 years).
• Integration technologies such as REST and SOAP messages (5 years).
• Experience configuring and enhancing all aspects of ServiceNow such as workflow, user interface (UI), client scripts, business rules, etc.
• Bachelor's degree in computer science or related field.
Preferred Skills:
• ServiceNow certified developer or certified administrator.
• Information Technology Infrastructure Library (ITIL) certification.
• Experience with SNOW dashboard, reporting, and performance analytics.
Salary Estimate: $120,000 - $150,000 per year, depending on qualifications and experience.
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