Cloud Solutions Architect

4 semanas atrás


Lisboa, Lisboa, Portugal Engineeringuk Tempo inteiro
About the Role

We are seeking a highly skilled Cloud Solutions Architect to join our team as a Technical Account Manager. As a trusted advisor, you will work closely with our Enterprise Support customers to help them gain the most value from cloud technology.

Your primary focus will be on crafting and executing strategies to drive our customers' adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more.

Key Responsibilities
  • Building solutions, providing technical guidance and advocating for the customer.
  • Ensuring AWS environments remain operationally healthy whilst reducing cost and complexity.
  • Developing trusting relationships with customers, understanding their business needs and technical challenges.
  • Driving technical discussions regarding incidents, trade-offs, and risk management.
  • Consulting with a range of partners from developers through to C-suite executives.
  • Collaborating with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.
  • Proactively finding opportunities for customers to gain additional value from AWS.
  • Providing detailed reviews of service disruptions, monthly & quarterly metrics, detailed pre-launch planning.
  • Solving a variety of problems across different customers as they migrate their workloads to the cloud.
  • Uplifting customer capabilities by running workshops, brown bag sessions, etc.
About the Team

We're passionate about supporting the needs of our people and their family members. Benefits include Healthcare, Employee Assistance Programs and Global Mobility opportunities.

We're looking for someone who is customer-obsessed, has a strong understanding of operational parameters and troubleshooting for cloud services, and can clearly articulate to small and large audiences.

Preferred qualifications include professional experience with cloud offerings such as AWS, Azure, Google Cloud Platform, and programming or scripting skills with a combination of Java, Python, Perl, Ruby, C#, and/or PHP.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success.


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