Senior IT Support Professional
Há 4 dias
Company Overview
Hexa Consulting is a leading talent firm dedicated to delivering transformative solutions for clients across diverse industries. We believe in bridging top-tier professionals with impactful projects, fostering value creation and meaningful impact.
Job Title
We are seeking a Senior IT Support Professional to join our team in the banking sector. This role involves providing expert-level IT support to the business, ensuring seamless operations and driving business success.
Main Responsibilities:
- Deliver high-quality IT support to the business, resolving technical issues promptly
- Ensure adequate coverage during working shifts, guaranteeing continuity of operations
- Work closely with stakeholders to handle requests efficiently, promoting effective communication and issue resolution
- Analyze complex problems and develop sustainable solutions, driving business growth and improvement
- Automate routine tasks using scripting and other tools, optimizing productivity and efficiency
Key Requirements:
- Expert-level English language skills
- Strong understanding of Windows, PowerShell, Active Directory, and Event logs
- Experience with Virtual Machines (VMs) and performance monitoring tools (Dynatrace)
- ITIL certification and cloud IT experience
- Familiarity with RPA tools (Blue Prism), SQL/Microsoft SQL Server, and Infrastructure as Code (Ansible)
Benefits and Opportunities:
- Possibility of long-term employment with health insurance benefits
- Ongoing career development and access to training and certifications
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