Italian Fluent Customer Relationship Manager

Há 6 dias


Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro
Role Overview:

We're looking for a highly skilled Italian Fluent Customer Relationship Manager to join our team at GrabJobs. The successful candidate will be responsible for managing client relationships, communicating with clients in Italian, and providing top-tier service.

The ideal candidate will have previous experience in client relations, account management, or customer support, with fluency in Italian (both written and spoken) and proficiency in English.

You'll be responsible for building strong relationships with clients, understanding their needs, and ensuring high levels of satisfaction. This involves coordinating with internal teams to deliver tailored solutions for clients, addressing inquiries, issues, and requests.

In addition, you'll assist in onboarding new clients, handle client feedback, concerns, and escalations with a solution-oriented approach, and ensure all client interactions are accurately documented in the CRM system.



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