Content Moderator
1 semana atrás
About the Role
We are seeking a highly skilled and multilingual Advertisers Support Specialist to join our dynamic team. This is a fantastic opportunity for an individual who is fluent in Polish, both written and spoken, and has excellent communication skills.
Job Summary
This role involves providing support to small and medium-sized businesses using various channels, including chat, email, and telephone. You will be responsible for delivering a positive experience for advertisers by resolving technical issues, reporting bugs, guiding users on the platform, and helping them to utilize its tools and features.
About You
To be successful in this role, you should possess:
- A native or fluent command of Polish, both oral and written
- Fluency in English (at least B2 level)
- Knowledge of the advertisement industry will be considered an advantage
- Excellent communication and problem-solving skills
- Ability to work independently while being a team player
- Resourcefulness and adaptability in a fast-paced environment
What We Offer
We provide a comprehensive benefits package, including:
- A Portuguese employment contract with a duration of 12 months, followed by a renewable contract
- A partially compensated 3-week training program to prepare you optimally for the role
- Guidance and tools to reach your full potential
- 40 hours per week on a weekly rotational shift pattern covering line operating hours from Monday to Sunday
- Private health insurance after contract signature (in addition to standard insurance)
- Airport pick-up and administrative help with registration in Portugal
- Reimbursement of flight expenses after 9 months
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