Career Opportunities in Multinational Team
Há 5 dias
Company Overview
Blu Selection Spain is a multinational organization recognized as one of the best sales and customer service solutions providers in the world. With a team comprising over 80 nationalities, we offer a dynamic and multicultural environment where you can develop new skills and expand your career opportunities.
Job Description
We are looking for motivated candidates to join our international team as Customer Service Agents. Your responsibilities will include:
- Supporting clients' activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands.
- Answering incoming queries from customers.
- Identifying issues and providing solutions.
- Ensuring high level of customer satisfaction.
- Recording data in the CRM system.
- Providing ad-hoc support.
- Being a team player and participating in the success of the team and project.
Required Skills and Qualifications
To succeed in this role, you will need:
- A native level of German and at least a B2 level of English.
- Knowledge of the value and impact that a good customer experience can create.
- A high school degree.
- Being an attentive listener, comfortable and skillful at communicating with people.
- Having a drive for excellence and professionalism.
- Being a real team player and committed to your work.
- Excitement about intercultural communication and the expatriate lifestyle.
- Living in or willing to relocate to Portugal for an international career and life experience.
- Having a valid Portuguese work permit (required).
Benefits
We offer a range of benefits to support your career growth and well-being:
- Type of contract: a long-term fixed term contract, renewable every year.
- Working hours: full time (40h/week).
- Monday to Friday, availability to work between 7am - 10pm, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule.
- Salary conditions: including free accommodation (shared flat, all bills included): 950 - 1050€ gross/month; excluding accommodation: 1300-1500€ gross/month.
- Reimbursement of your initial flight expenses after 9 months.
- Airport pick up.
- Yearly two-way flight ticket back to your home country (within the EU).
- Help in paperwork, opening bank account, etc. upon your arrival.
- Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company.
- Real career opportunities in different career paths.
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