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German Customer Support Agent Position in Portugal

1 semana atrás

Lisboa, Lisboa, Portugal Work International Tempo inteiro

Experience the Best of Both Worlds

Lisbon, a city that effortlessly blends tradition and modernity, is waiting for you. As a Customer Support Agent with our company, Work International, you'll have the opportunity to immerse yourself in the vibrant culture of Portugal while working with some of the world's most respected brands.

We're looking for highly motivated and fluent German speakers to join our ever-growing team in Lisbon. If you're passionate about delivering exceptional customer experiences and are eager to develop your skills in a dynamic environment, we'd love to hear from you.

About the Job

  • As a Customer Support Agent, you'll be the first point of contact for customers seeking assistance via email, chat, or phone.
  • You'll work collaboratively with your team to resolve customer issues in a friendly, effective, and professional manner.
  • Your excellent communication skills, both written and verbal, will enable you to craft personalized solutions that exceed customer expectations.
  • You'll also have the opportunity to learn from our certified instructors and take advantage of numerous career development opportunities within our organization.

Requirements

  • B1-B2 level of English language proficiency
  • Fluent (C2 level) in the German language
  • Basic computer skills, with advanced coding skills a plus
  • Excellent analytical skills and logical thinking
  • Proactive and quick learner, able to adapt to continuously evolving needs
  • EU citizenship or work permit for Portugal

What We Offer

  • Complete relocation package, including refunded airline ticket and free accommodation in our company apartment
  • Fixed monthly salary and bonus
  • Free Portuguese language lessons
  • Private health insurance
  • Professional growth and development opportunities
  • Special HR team organizing events, sports tournaments, parties, and trips
  • Free support from our Employee Relations department during the hiring process